Discord Workspace Setup

Discord Workspace Setup
After the platform administrator configures the global Forge Bot:
Open the workspace.
Go to Infrastructure → Discord.
Click the bot invitation action.
Select the Discord server.
Complete the OAuth callback.
Configure the updates channel.
Configure the ticket panel channel.
Configure the ticket category.
Optionally configure customer/developer roles.
Save and send a test message.
The integration can cache Discord channels, categories and roles so configuration remains readable even if the bot becomes temporarily unavailable.