10 — Discord, Support & Documentation
Optional Discord integration, support workflows, docs and Website Builder.

Forge Discord Bot
Forge Discord Bot
Nord Forge includes an optional Discord bot integration.
The bot is intentionally decoupled from the core Forge platform.
If Discord or the bot process is offline, the following continue to work:
Marketplace
Licenses
Releases
Downloads
Documentation
Supported bot features
Release/changelog update notifications
Release file replacement events
Optional purchase-completed events
Discord ticket creation
Ticket panel publishing
Bot heartbeat/status in Forge
Workspace connection
Workspace owners connect Discord from the infrastructure/Discord area using an OAuth bot invitation.
The platform administrator configures the single global Forge Bot application and token.

Discord Workspace Setup
Discord Workspace Setup
After the platform administrator configures the global Forge Bot:
Open the workspace.
Go to Infrastructure → Discord.
Click the bot invitation action.
Select the Discord server.
Complete the OAuth callback.
Configure the updates channel.
Configure the ticket panel channel.
Configure the ticket category.
Optionally configure customer/developer roles.
Save and send a test message.
The integration can cache Discord channels, categories and roles so configuration remains readable even if the bot becomes temporarily unavailable.

Support & Purchase Conversations
Support & Purchase Conversations
Customers can open product support from their authorized product.
Manual purchases also use a conversation thread between buyer and seller.
Depending on permissions, workspace users can:
View purchase threads
Reply to customers
Handle support
Grant product access
Manage licenses
Workspace owner-only actions include closing or deleting purchase threads in the current flow.
Product access should only be granted once the corresponding product has a published release file.

Workspace Documentation
Workspace Documentation
Nord Forge includes an internal workspace documentation system.
Documentation records can be linked to a workspace and optionally to a product.
A documentation page can include:
Category
Slug
Title
Content
Publication status
Developers with 
docs.manage permission can create and update documentation.
Published store content can expose documentation alongside products where supported by the public store interface.

Website Builder
Website Builder
Nord Forge includes a Website Builder for developer workspaces.
It supports draft and published pages and clean public URLs.
Examples:
/nord-admin
/nord-admin/about
/nord-admin/docs
A workspace website can contain multiple pages under one 
siteSlug.
The builder supports:
Page list
Visual content editing
Page properties
Draft/published state
Light, dark or automatic site themes
Store subdomain/public route support when DNS and reverse proxy are configured
Published websites are independent from the logged-in Forge UI theme.